Tuesday’s voice mail brought a call from Haynes Chrysler-Jeep, yes the same Haynes Chrysler-Jeep that tried to screw me on a clutch repair when my Wrangler suffered a clutch slave cylinder failure in Richmond earlier this month.
The call was a survey that wanted to know if I was satisfied with my recent repair experience at Haynes. Satisfied? Hardly.
The caller said he was sorry he missed me and that Chrysler would be sending out a written survey so I could respond.
You better believe I will.