Answer: 200. One to change the bulb, 29 to praise the change and 170 to say how much they liked the old bulb better.
A week ago, I launched a redesign of Blue Ridge Muse, the first redesign of the web site in four years. I was proud of the new look and a lot of work went into it.
Several people praised the change…at first. Then the complaints started coming in. It was too confusing or it loaded too slowly and it put too much emphasis on photos and videos or it just “didn’t feel like” the old Muse.
A long-time reader came up to my table at Blue Ridge Restaurant this week and told me that “you forgot the old rule that ‘if it ain’t broke, don’t fix it.’ ” Another commented after the board of supervisors meeting Tuesday night that “change for change’s sake isn’t always good.”
I’ve tweaked the new design several times to try and accommodate reader complaints but I’m starting to wonder if the best solution is to just go back to the old layout.
What do you think?